Política de envío
1.Type of Transport
Order processing: Orders are processed, verified, quality checked and packaged within 3 business days. Processing time is separate from the transit estimates below.
Estimated transit time after dispatch
- Contiguous United States — SEVC series: 2–5 business days after dispatch.
- Contiguous United States — other products: 3–10 business days after dispatch.
- Hawaii and Puerto Rico: 10–15 business days after dispatch.
Transit estimates begin after dispatch and do not include order processing. Business days exclude weekends and public holidays. Delivery times are estimates and may be affected by carrier delays. For delivery estimates to other destinations, please contact info@powerreliable.com before ordering.
If there is a delay, such as the delay of the product to the warehouse on the same day, the logistics problem cannot be delivered in time, etc., we will contact you in time by email.
Orders placed on weekends or public holidays are processed on business days. The processing and transit estimates above apply separately. For urgent orders, please contact info@powerreliable.com before ordering.
During the transportation, we will follow up the logistics in time, and tell you the transportation method and order number of the product in time when shipping. If there are problems with the product during transportation, such as such as Lost, we will inform you in time. And reissue it for you in time. Please rest assured that we will keep track of your logistics information until you receive it.
The express companies we cooperate with and commonly used are: USPS, UPS, Fedex,DHL,TNT China Post Express. We do not support the designated courier company.
2.Shipping
First of all, we support delivery to the United States, Canada, Mexico. The main market of this website is the United States, Canada, Mexico.
You can purchase other orders that exceed the area.Please use the “Estimate shipping ” on the detail page to check the shipping cost in advance (by air), If it cannot be sent or you have questions about shipping, please feel free to email us at info@powerreliable.com,we will help you check it
Sales tax do exist.
3.Update order delivery
If you want to change the address before the product is sent, you can contact us in the email, we know the information of your order update, and we will deliver the goods to you according to the accurate address. If you don't want the product or want to change to another product before sending it, you can contact us and we will cancel the order for you.
Update the order in transit: If you want to update the order address after the item is sent, you can contact us in the mail, we will communicate with the logistics provider, and it may be unsuccessful to modify the address. Or we will give you a contact number, and you will communicate directly with the courier (it is recommended to carefully check the order information when purchasing, so as to avoid unnecessary troubles)
4.The item never arrived (lost in transit)
If you have never received the purchased product, please rest assured, we will reissue a new intact product for you. Regarding the loss of the package, we will contact the logistics company, and you will definitely receive the product you purchased.